Privacy policy

We are committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our site you are accepting and consenting to the practices described in this privacy policy.

Information we may collect from you

We may collect and process personal data which you may give us about you by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you request information regarding our products and/or services, when you sign at the premises via a register or visitor log, and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, and financial and credit card information. We may also use CCTV footage of you from our properties where this is installed for security purposes.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Uses made of the information

We use information held about you that you give us in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • to ensure that our premises are secure through use of CCTV footage.

Disclosure of your information

We may disclose your personal information to third parties:

  • where you request from us any products or services for which we use a third party to provide such products or services, but we will not provide any third parties with your personal information for any marketing purposes

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.